Return Material Authorization Request (RMA)

Form MUST be filled out through "Reason for Return" section. One form per each component.

Note: Components submitted without RMA number will be processed after all other documented RMAs are processed.

Fields marked with are required.

General Information

Unit Being Returned For

Select all that apply.

RW Beckett reserves the right to scrap any items that are returned and are Out of Warranty.

Type of Component

Pump
Information

Select Pump

Suntec 120v (Cleancut) - Part Number PF10322, Model number on label, Date Code on top Suntec 12v/24v/240v - Model number on label, Date Code on top Suntec (No Solonoid) - Model number on label, Date Code on top Suntec (Commercial) - Model number on label, Date Code on top Suntec (Commercial) - Model number on label, Date Code on side Suntec Cleancut XL - Part Number PF10422, Model number on label, Date Code on top Danfoss 120v (Cleancut) - Model & part number on label, Date Code on top Danfoss 12v/24v/240v - Model & part number on label, Date Code on top
Installation Details

Fuel Type

Tank Location

Oil Supply System

Fuel De-aerator

Bypass Plugin Installed

Fuel Line Type

Fittings

Return Details
Ignitor
Information

Select Ignitor

Beckett 120v - Part Number on right side of label above QR code, Date Code first 6 numbers above country on bottom left of label Beckett 12/240v - Model number large numbers on left side label, Date Code first 6 small numbers below model number All Other Models - Model number Cat no. hyphen Type No. Example 2744-628A, Date Code on bottom right under Date All Other Models - Model number in first row of plastic boxes, Date code month in 2nd row year in 3rd row add all marked numbers Example 1009
Return Details

Reason for Return

Controller
Information

Select Controller

BeckettGeniSys 120v - Part Number on small side label near QR code, Date Code first 6 numbers above country on bottom left of small side label Beckett GeniSys 12/240v - Part Number on small side label near QR code, Date Code first 6 numbers above country on bottom left of small side label All Other Models - Model number on back label above bar code, Date Code first four digits on bottom left of back label
Return Details
Motor
Information

Select Motor

Nidec Beckett 120v - Part Number at top of label, Date Code letter and two numbers above manufacturing location Broad Ocean Beckett 120v - Part Number in parentheses after Model, Date Code first 6 numbers following initial letter to left of/below bar code Nidec (All Other) - Model number on top right of label and below bar code, Date Code letter and two numbers at beginning of manufacturing number 12v/24v Motors - Part number labeled on top left of label, date code on bottom left convert to MMDDYY no slashes Commercial 208/240/480 - Part number left of label halfway down, Date Code first five digits of serial
Return Details
Aquasmart
Information
Aquasmart - Part Number on left of side label, Date Code first six digits in code below part number
Aquasmart Sensor - Part Number on top left of tag, Date Code first six digits in code on bottom of tag
Aquasmart Thermowell - Part Number on top, Date Code final six digits on bottom
Aquasmart Wireless Temperature Module - Part Number 7600WTM, Date Code first six digits following S/N beneath bar code on module side
Return Details
Tank, Parts & Accessories
Information
Length of Service Details
Return Details
Burner
Information

Is this a 120 Vac 60 Hz Burner models including: AF, AFG, AFII, NX and SF?

Burner - Part Number is first part of specification number under manufacturer's settings, model number is in quotations after Model, Date Code is first 6 digits of serial number
Return Details